Can you trust someone if you think they don’t respect you? There is an abundance of mistrust and disrespect among all participants in the ME/CFS landscape. I think it’s important to talk about because these attitudes have a significant impact on how we make policy decisions and engage with one another. The current conflagration over the Institute of Medicine case definition study is a direct result of the distrustful climate, and we have to see it for what it is if we have any hope of fixing it.
The majority of my fellow advocates do not trust the government and do not feel respected by federal employees. We have a long list of reasons and experiences to support this view. I am going to be very specific about the incidents I have observed and can document. I’m not doing this to stir people up or aggravate what is already a highly charged atmosphere. This information is key to understanding the basis for mistrust and suspicion. I know that non-patients read this blog, and they need to hear specifics too.
Setting the Stage
Problems between ME/CFS advocates and HHS have persisted for decades. There is a heavy legacy that poisons every interaction. I have personally witnessed this. Here are a few incidents that have contributed to my own mistrust of HHS, but I have heard of many many more.
- When I requested documentation on CFSAC nominations, I was told that the Office of Women’s Health did not keep those records. This was not true, and those documents were produced after I filed a FOIA request.
- I have another pending FOIA request for additional nomination documents. In a partial response, I was told that all the documents had already been released to me. This is not true, and I have two documents to prove it. I am still waiting for a response to my challenge.
- There is a well-documented example of the CFSAC violating the Federal Advisory Committee Act. I can document other incidents as well. These seem like squabbles over rules and technicalities, but in my opinion it is indicative of a casual or cavalier attitude of disrespect, an attitude that doesn’t see us as being very important.
- We have unresolved allegations on the record that Dr. Nancy Lee threatened to remove one or more CFSAC members for expressing their views.
- On more than one occasion, my polite requests for information have not even been acknowledged by the individual or agency I addressed.
- On more than one occasion, I have witnessed a federal employee complaining to one advocate about other advocates. This is unprofessional and disrespectful.
After Assistant Secretary Koh said that CFSAC was the path for stakeholders to engage with HHS, I joined other advocates in trying to reach across the divide to have respectful dialogue about our concerns. But in the last year, I have seen that divide grow wider and deeper as our concerns were dismissed or rebuffed again and again.
But the mistrust and disrespect flows both ways. Federal employees have indicated that they feel under siege or targeted by ME/CFS advocates. Their negative experiences with advocates must contribute to their views of the community, and I would not be at all surprised if they mistrust us. I can document a few examples, but I’ve heard of many many more.
- A federal employee complained to me about the volume of emails that patients send HHS, and also complained that some of those emails are nasty. This was indicative of that employee’s view of the advocacy community, both in complaining to me about my fellow advocates but also the employee’s negative experience of interacting with advocates.
- Dr. Nancy Lee said at the CFSAC meeting on June 14, 2012: ““I just want everyone to know that all of the people up here, both our non-federal committee members and our federal committee members, are committed to this topic [ME/CFS]. . . . We are very committed to this or we wouldn’t be here.” I noted at the time that this comment seemed oddly defensive, coming right after a public comment segment and the lunch break.
- Dr. Susan Maier (NIH) said at the CFSAC meeting on May 23, 2013: “I have had people laugh at me; I’ve had people accuse me of giving them information that is wrong; I’ve had people tell me that I’m not helping them. . . . I’m tired of people telling me that I’m wrong and being misquoted.”
These incidents are just the tip of the iceberg. I know my fellow advocates can cite dozens upon dozens of examples of things HHS, the agencies, and individual employees have done or said that demonstrated disrespect for ME/CFS patients. These incidents have directly contributed to the pervasive mistrust of HHS. On the other hand, we have to acknowledge that those individual employees are human. Their experiences may have contributed to them distrusting us.
And Then There’s IOM
Into this existing atmosphere of mistrust and wariness, the Institute of Medicine project and how it was handled by HHS was the equivalent of dropping a match on a lake of gasoline. This is total conjecture on my part, but I suspect that the way HHS behaved in the last month was motivated in part by their distrust of the advocacy community. But by behaving in this manner, HHS demonstrated incredible disrespect for the community and guaranteed the explosive reaction they got from us. Look at this timeline summary:
- Spring 2013: HHS develops the idea of tasking the Institute of Medicine to create a new clinical case definition for ME/CFS. We don’t know who was involved, when it started, or how it evolved. But we do know that not a single word was said to the public or the advocacy community about this. Several sources have told me that HHS made a conscious decision not to consult us.
- August 27, 2013: The sole source solicitation notice is published on FedBizOpps. No announcement is made by the Office of the Assistant Secretary or anyone else. An ME/CFS advocate finds the notice and begins spreading the word.
- August 27-September 2, 2013: The advocacy community gets organized and begins protesting the project via email and other means.
- September 2, 2013: The intent to contract with the IOM is announced via the CFSAC listserv.
- September 4, 2013: The sole source solicitation is canceled due to “all of the concern from the public.” A second update states that “HHS will continue to explore mechanisms to accomplish this work,” but no further details are offered. The email campaign continues.
- September 12, 2013: CFSAC announces via its listserv that it continues to work on a contract with IOM and that information will be released AFTER it is finalized. The issue will be on the agenda of the November CFSAC meeting.
- September 4-September 17, 2013: Multiple advocates, including myself, try to engage with the Office of Women’s Health and other people at HHS to get any information about the IOM contract, and attempt to offer constructive input. None of us are successful. I am not aware of anyone at HHS reaching out to the ME/CFS community in any way.
- September 17, 2013: We learn that the contract will be signed before September 30th.
- September 23, 2013: We learn that the IOM study has been authorized, and will begin this month. Apart from the listserv announcement, no further information is offered. My inquiry for additional information has been ignored.
- September 23, 2013: We learn that 35 clinicians and researchers sent an open letter to Secretary Sebelius urging her to adopt the (nicknamed) Canadian Consensus Criteria and abandon the IOM effort. To my knowledge, there has been no response from HHS.
Walking this timeline as I have, and knowing the prevalence of mistrust and disrespect going into this situation, I still find it shocking. The intentional failure to engage the advocacy community before or during this controversy is astonishing. The piss-poor communications via the listserv made everything worse. I feel like we are on an elevator, and HHS has cut the cables. We are plummeting down and I have no trust that there is a soft landing waiting for me.
Every single advocate I know asked themselves: why did they withdraw the contract and then pursue it in complete secrecy? How can anyone trust that this IOM process will be good for us? If their intentions are good, and they truly plan to use experts to create the new case definition, then why in the world didn’t they say so at the beginning? Why didn’t they show us the basic respect of telling us what was going on? At the same time, I imagine that HHS employees were thinking something like “Don’t tell them anything because they’ll freak out and cause trouble.” But if that is the case, then their distrust simply guaranteed that they would elicit the response they feared. And I have to believe that if the relationship between advocates and HHS had not deteriorated to the degree it has in 2012-2013, then perhaps our reaction to this current debacle would not have been the same.
We Are Where We Are
So here we are. The IOM study is authorized, and I presume it will begin shortly. I must note here that we still have no definitive information about it beyond the listserv announcement. Thirty-five experts are now on record saying that no further study is needed to adopt the CCC. Advocates continue to press this point and are requesting that the IOM study be canceled. This document gives a superb summary of why.
The distrust is truly toxic to finding the right solutions. Advocates don’t trust HHS, and can point to a multitude of reasons why. HHS (or at least a number of its employees) don’t trust the ME/CFS advocates, and may even actively dislike or disrespect us, and can point to their own multitude of reasons why.
Maybe HHS will listen to the thirty-five experts – or Congress – and adopt the CCC. Maybe more experts will join the call. Maybe the IOM study will go forward in a way that relies on experts and adopts the CCC or something similar. Maybe the IOM study will go forward and result in a definition that lumps us all under a giant nonspecific umbrella of fatigue.
In my conversations with advocates, it seems like one’s degree of trust in the government dictates which Maybe you believe is true. Since no one at HHS is talking to me – despite multiple attempts on my part – I can’t speculate about how they see the Maybes.
What I do know with absolute certainty is that our entire environment has been poisoned by mistrust, fear and disrespect. The actions of HHS in the last month have shocked even the most moderate of advocates. We need a sincere and meaningful demonstration by HHS that they truly understand our concerns. If we cannot stop the IOM contract, then we will expect and demand that HHS adhere to everything they promised in the listserv announcement, and more.
As I have shown, there is more than enough distrust, suspicion, fear and misgivings to go around. All sides have contributed to spilling that gasoline. But HHS is the one who lit the match and threw it on the spill. HHS is the one who needs to put out the fire. If someone at HHS steps up to do that, advocates have to be willing to let the fire go out as long as there is demonstrable transparency, accountability and commitment to get this right. Maybe that will allow us to step back from the terrible precipice on which we stand.
Whatever happened to that investigation we requested after the last CFS Advisory Committee meeting? Good question.
The Statement of Work
I have obtained a copy of the Statement of Work (SOW) for the Institute of Medicine study on clinical diagnostic criteria for ME/CFS. I am making that document available to you in its entirety through this link. I am also offering my interpretation of some of the most significant provisions of that SOW in this post.
But first, I want to state up front how I got this document and what I’ve done with it. There have been a multitude of accusations and allegations swirling in the ME/CFS advocacy community over the last week, and I figure that someone somewhere will question my involvement, so I’ll just get this out of the way right now. I requested the SOW from Dr. Nancy Lee by email on September 24th. Dr. Lee’s office responded on September 25th with a brief variation on the original announcement. On September 27th, I responded to Dr. Lee’s office pointing out that I had requested a copy of the actual SOW document, and I attached a copy of the SOW from the IOM’s study on treatments for Gulf War Illness as an example. I also filed an expedited FOIA request for the document. Finally, at 6:20 pm on September 30th, Dr. Lee’s office sent me the Statement of Work document I link to above and that I discuss in this post. Simultaneously with publishing this blog post, I am also sending an email to a number of advocates giving them the links to the document and this post. Let me be clear: this post contains my opinions and mine alone. I did not share or discuss the SOW with anyone (except my husband) before publishing this post.
We have a number of lawyers, doctors and other professionals in the advocacy community. I hope they will examine the SOW closely and offer their own analysis. I also hope that our expert clinicians and researchers (including the 35 experts who signed the Open Letter) will also scrutinize the document. We need open dialogue among all the factions in the advocacy and scientific community. If there is any hope of salvaging the IOM process and shaping it to meet the needs of ME/CFS patients and their families, then everyone needs to share information and communicate with one another. We won’t all agree, but we can stop slitting each others’ throats.
On to my analysis – again, the full document can be viewed here. I want to focus your attention on five issues: what disease is being studied; the requirements for involving experts; the requirements for stakeholder input; the project timeline; and whether I think this whole thing is good or bad.
This SOW is seeking a single clinical definition for what could be multiple disorders.
The first page of the SOW states, “HHS will request that the IOM develop consensus clinical diagnostic criteria for this disorder.” (emphasis added) The term “ME/CFS” is used throughout the document and is defined on page 2 as follows:
I submit to you that this statement tells us a great deal. ME and CFS are not two separate diseases in the view of HHS. This is a value judgment that tells IOM that all the entities referred to by those names are really the same thing. Furthermore, all the entities described in the case definitions listed on page two, and the entity(ies) being studied in the CDC multi-site study, are all the same thing. This does not preclude the IOM committee from reaching a different conclusion, but this assumption is a pretty powerful frame for the scope of work.
My experts may not be your experts.
The biggest bone of contention regarding use of the IOM is the open question of how many ME/CFS experts will be involved in the committee. Most advocates, including me, tried to stop this contract because we feared that experts would not comprise the majority of the committee. The CFIDS Association position announced on September 23rd did not oppose the IOM contract as long as the new clinical definition was created by ME/CFS experts. Now that we have the SOW, we can make a better guess about how this will pan out. On page two, the SOW states that the committee shall have expertise in:
I listed the categories on separate lines based on the placement of semi-colons, which is how the sentence would be understood grammatically. I would also like to point out that this list is different from the description of necessary expertise in the HHS announcement about the contract from September 23rd. Missing is the earlier reference to an expert in behavioral health, but the inclusion of “other healthcare fields” could easily be used as justification for including a psychologist or other behavioral expert. Also missing is expertise in epidemiology and developing clinical case definitions. Finally, I have to point out one additional qualification in the SOW: “Individuals with expertise in other multi-symptom, complex disorders or diseases may also be included on the committee.”
The SOW does not define “expertise,” as in how much experience is needed to qualify as an expert in ME/CFS. In their position issued last week, PANDORA said, “we define an ME/CFS clinical expert as a doctor who has primarily provided clinical care to ME/CFS patients for at least 10 years. We define an ME/CFS research expert as someone who primarily researches ME/CFS, particularly ME/CFS researchers who have published on biomarkers and definitions.” (emphasis in original; page 3 of Position Statement on ME/CFS Criteria). This seems like a logical definition to me, but no such definition is included in the SOW.
Another gap is the distribution of expertise among committee members. The SOW specifies that the expert committee should include 12 to 16 people (the HHS announcement said approximately 15). There is no minimum number of experts for any of the categories, including pathophysiology and clinical care of ME/CFS or the patient/family perspective. A literal reading of the SOW does not even preclude one person from claiming both of those areas of expertise. Not only does the SOW not require that a majority of the committee be subject matter experts, it doesn’t even require more than one of them. And I am certain that I am not the only advocate who finds the reference to “expertise in other multi-symptom, complex disorders” to be ominous.
Stakeholder input is mentioned but not defined.
The SOW includes a requirement for stakeholder input, but a careful reading shows that the requirement is not very specific and could be meaningless. The first topic area of the task described on page two states, “Conduct a study to identify the evidence for various diagnostic clinical criteria of ME/CFS using a process with stakeholder input, including practicing clinicians and patients” (emphasis added). On page three, the SOW describes that process with a bit more detail:
Sound good? Let’s parse this sentence. First, it specifies “one or more public meetings.” That means only one public meeting is required. There are no requirements as to the duration of that meeting or meetings. By comparison, the public meeting for the IOM’s Gulf War Illness definition study lasted five hours. One hour was devoted to discussion from five patients. Six physicians/researchers had a combined 90 minutes to speak. Open public comment was limited to 30 minutes. I have found no evidence that IOM has employed a comment docket for that panel, like FDA did for the April ME/CFS meeting. Under the terms of this ME/CFS SOW, a five hour public meeting with a single hour dedicated to patients would be sufficient. I don’t know whether the IOM will do a better job in our case, but the SOW does not require it.
There are many different groups included in the SOW “stakeholder input.” Testimony will be considered from patients, caregivers, advocacy groups, clinicians, researchers, service providers AND public health officials. Seven categories, each with very different skill sets and goals. The FDA April 25th meeting spent most of the four hours hearing from patients and caregivers, with a few groups and clinicians sprinkled in. Furthermore, the April 25th meeting posed a series of very specific questions to focus discussion on what was most relevant to FDA, and also used a facilitation format to identify high priority common themes.
Finally, this part of the SOW says the committee shall “consider” the stakeholder testimony. It does not tell the committee HOW to consider the input or how much significance and weight it deserves. There is no stated goal for considering that input or answering stakeholder concerns. The SOW is intentionally broad, so the committee will have complete discretion to disregard all the input it receives at one extreme or rely on that input to shape the entire outcome at the other extreme.
There is a timeline but no start date.
Page three of the SOW lists a draft timeline of the project stages, but provides no start date for the clock to begin ticking. If we assume that last week’s HHS announcement is accurate, then the start date was some time in September. In that case, the 18 month timeline for this project will conclude by March 31, 2015 (that is also the deadline noted on page four of the SOW). You can see the full timeline in the SOW document, but I want to point out a couple important dates that I calculated by assuming work began at the end of September 2013.
Good Or Bad?
It is important to understand the process that the IOM typically uses in its studies in order to assess whether this SOW is good or bad for us. Detailed information describing that process is available on the IOM website. I highly recommend reviewing that information. A few things stand out to me:
At the risk of repeating myself, I will say again that the caliber and prominence of the Institute of Medicine is well-deserved. The conclusions published by the IOM have an extraordinary influence over whatever topic is at issue. My quarrel is with the study defined in the SOW, not with the IOM itself.
While some people may trust that the IOM will select the “right” panel for the ME/CFS clinical case definition study, it is my opinion that this is based to some degree on hope or optimism. There is nothing in the SOW that requires the committee to have a majority comprised of ME/CFS experts. It is entirely possible that IOM will appoint more experts than non-experts, but there is no proof that this will be the case. It could just as easily swing the other way. For people who insist this committee will have the right make up, please show me the data that supports this certainty.
I am very afraid that the IOM will appoint more non-experts than experts to the committee. I can’t prove that I’m right, but the SOW and the IOM process leaves holes big enough to drive a truck through. I am also deeply concerned that the extent of stakeholder input is left to the discretion of the committee, and it’s possible that there will be little opportunity to for us participate. Again, I hope I’m wrong but the SOW does not mandate much stakeholder participation. I also do not have much hope that we can force the cancellation of this study. The government is more than preoccupied with the shutdown and budget woes, and there is scant political will for Congress to act on our behalf.
So for my part, I am focused on two things regarding the IOM: participation in suggesting nominees for the committee, and closely tracking this study to maximize transparency and accountability. I want to hear more from the 35 experts who signed the open letter to Secretary Sebelius. I want to hear more from the experts who did not sign the letter, for any reason. And I want to hear more from my fellow advocates. Pick apart this SOW. Let’s crowdsource analysis and action.